Our objective is to radically improve project team performance. Our approach is to empower the team with a better collaborative toolset.

Better tools let the team build the collaboration workspace they need to win. Better tools transform individual contributors into a high performance team: with shared purpose, clear ground rules and the possibility of sustained buy-in.

 
 

The toolset must be flexible, powerful, easy to use and easy to adopt. But the underlying engines for sustained performance improvement are the skillsets and the mindsets on the team. Linkify focuses on

building the team's visibility into - and control over - the project, and
engaging the team in better defining the project

These changes create ownership, enable trust and build commitment.

   
 

To make this possible, Linkify has developed a unique methodology that combines our powerful online collaboration application with a range of optional professional and online services: collaboration consulting, project support, hosting and custom development. We can

work with your teams to ensure the workspace is well-defined
support the launch and adoption of the new workspace
provide ongoing end user and team support as needed

   
 
A complex team's effectiveness is a function of its ability to overcome the fragmentation that is inherent in distributed, multi-organization or cross-functional collaboration.

The people on small, simple or local teams often know each other well enough that that they can have meetings and teleconferences, meet informally and send enough emails to keep everybody on the same page. They create and maintain the "shared context" of the project informally. The shared context includes:
objectives & deliverables
deadlines, priorities
roles & authority
process or workflow
exception handling & plan changes
plus, the full range of political subtleties that are rarely committed to paper or email
For simple teams, it's ok for all of this "context" to live in people's heads. The team intuitively manages how much context needs to be shared, and with whom.

The project can evolve throughout its lifecycle from an idea to planning to implementation and move through its inevitable adjustments without much explicit definition or formal structure.

But this workstyle does not scale to more complex projects and teams.

Projects often start with clear and simple objectives, and grow more complicated as the team gets deeper into the details.

Each incremental dimension of complexity seems manageable at the time - more projects, process exceptions, new players, outsourcing, budget changes, cross-functional involvement.

But some projects move beyond the complexity that is manageable with standard tools such as email and teleconferences. And, because each incremental bit of additional complexity by itself may not warrant the adoption of a new tool for the team, the team proceeds doggedly onward with decreasing effectiveness.

Adopting a new tool when a project is this situation is often not an obvious option, especially if no good alternative is known or understood.
Getting a distributed, multi-company team onto the same page is not easy.

In addition to addressing the challenges of the project itself, a new tool deployment needs to navigate logistical, social, political, economic and interpersonal challenges.

When knee deep in complexity, adding a new collaboration tool to the mix may not seem like the first order of business. But it should be, if the tool can
add a lot of value right away
require little or no learning curve
map closely to the team's thinking
integrate with an email-based workstyle
evolve quickly with the project over time
address a wide range of project types
serve as a platform for sustained performance improvement
Linkify has been delivering these benefits to large complex teams around the world since 2000.

Our unique online application and support services are optimized for the fast, easy adoption of effective tools that help our customers transform groups of individual contributors into high performance teams.


In the following Approach sections, we describe how Linkify:
improves the collaboration of the project team
enables successful adoption of the new tool, from the end users to the management
engages and empowers the team in defining and continuously improving their collaboration
To see example deployments of Linkify, go to Applications. For a description of our application platform, click on Platform. For an overview of our professional services support, click on Support.
   
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